The Process...

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Choose your the device condition & network & then simply add it to your basket.

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Place your order using your Username & Password, or register for an account with us.

Please ensure that:

A - Your name and address is correctly spelt (otherwise your payment will go to the wrong person/place!)

B - You’ve added the correct mobile phone details. So that we can keep you updated on your order.

C - Please make sure you enter the correct bank details.

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Once your order has been placed, then we will send you a FREEPOST JIFFY bag and an information leaflet within 24 hours with information on how to safely post your item and all the methods that you can use to insure and track your device back to us. Please note, we are not responsible for device that go missing in the post!

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Post your jiffy bag back using the postage method that suits your needs.

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Once we receive that we’ll let you know via email and text. We’ll then proceed to test your handset . If your handset meets the requirements for the condition you chose for that handset then we’ll proceed with your payment the same day. If the handset arrives in a different condition than specified on the order form then we will email you with our amended offer. You have 7 days to accept or decline the offer. If you’re not happy with our offer you can request for the handset to be returned to you free of charge.

Please note, if you do not reply to us within 7 days then we will process the order for the amount specified on the revised offer.

Contacts Us Page:
If you have any questions please feel free to get in touch with us and we’ll be more than happy to help.

Email: info@tradein.co.uk

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We will then send you your money via bank transfer or we will post you your cheque!

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You can spend your money!